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Daniel Augustyn - Ruokokoski

 

Digital Experience Manager (DXM) | DX Strategist | DX Journey Ops | DX Performance Optimization | Design with Data | GenAI enthusiast | Futures Thinker | B2B2C Services | ex-Agency fellow | ex-IT mate

Intro image. Daniel Augustyn-Ruokokoski

My Discussions.

I believe that the power of knowledge-sharing is unparalleled. I immerse myself in vibrant discussions and posts to stay at the forefront of experience design industry and trends. 

 

 Let’s connect on LinkedIn and share our thoughts and opinions.

Discussions. Daniel Augustyn-Ruokokoski

My Portfolio.

In my roles, I have successfully led a diverse range of projects aimed at enhancing the customer & user experience and optimizing service offerings. Each project was a unique opportunity to collaborate with clients & stakeholders and tackle their distinct challenges.

 

Explore my portfolio to see how I can help transform your services into exceptional experiences.

Portfolio. Daniel Augustyn-Ruokokoski

My Skills.

I am passionate about experience design and how it can profoundly impact users,  businesses and their customers. By utilizing a unique blend of analytical thinking and creative problem-solving, I help organizations identify pain points and transform them into seamless, user-friendly experiences. My extensive skill set in research, prototyping, and user testing allows me to craft tailored strategies that align with specific business goals while enhancing overall customer satisfaction.

 

Let's work together to elevate your experience design approach!

Skills. Daniel Augustyn-Ruokokoski
Orchestrator & Strategist​​.

  • Briefs

  • ​Pre-Sales Proposals

  • Scoping

  • Systems Discovery and Approaches

  • Design Strategy

  • Scenarios and Visions

  • Service Blueprints

  • Business Models

  • Value Chain Models

  • Roadmaps & Target States

  • Measures, Metrics, and KPIs

Experience Manager. Daniel Augustyn-Ruokokoski
Experience Manager.

  • Workflows

  • User Journeys

  • Personas

  • Information Architecture

  • Concept Design

  • Experience/ Customer/ User Design

  • Content Design

  • Emotional Design

  • Accessibility Design

  • Interaction Design

  • Wireframes

  • Prototypes

User Researcher. Daniel Augustyn-Ruokokoski
User  Researcher.

  • Surveys

  • Observations

  • Trends and Insights CaptureI

  • In-Depth Interviews

  • Ethnographic Research

  • A/B Testing

  • Usability Testing

  • End-User Testing

  • Functional Testing

  • Web Analytics

  • Social Scanning

Facilitator. Daniel Augustyn-Ruokokoski
Facilitator.

  • Workshop Plan

  • Facilitation for Retrospective Sessions

  • Design Sprints and Hackathons

  • Project Management

  • Risk and Change Management

  • Trainings & Support

  • Solution Validation and Improvements

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